How to cancel your VPN Super subscription

How to cancel your VPN Super subscription

Need to cancel your VPN subscription? No problem! This guide will show you how to cancel your VPN - Super Unlimited Proxy subscription, whether you purchased it on the web, iOS, or Android—all while keeping your access active until your current billing cycle ends.

Important: What happens when you cancel?

• Keep your VPN access: When you cancel, you'll continue to have full VPN Premium access until your current subscription term expires.
• Auto-renewal gets turned off: Your subscription will not automatically renew.
• Reactivate easily: But if you change your mind, you can turn auto-renewal back on anytime before your subscription expires.
• No service interruptions: You’ll still enjoy your Premium VPN subscription until it expires.

How to cancel your VPN subscription on our website

Having connectivity issues? If you want to cancel due to speed or content access issues, check out these FAQs for quick fixes. If you still can’t resolve your issue and would like to proceed with your VPN Super cancellation, follow the steps below.

If you purchased your subscription directly through our website, follow these steps to cancel VPN Super:

Step 1: Locate your subscription status

1. Sign in to your VPN - Super Unlimited Proxy account
2. Look for  “Settings” in the navigation menu on the left
3. Once in Settings, you'll see your current subscription information:

• "Subscription is Active" status
• Your next renewal date
• Current subscription plan details

Step 2: Initiate cancellation

1. Click on the "Cancel Subscription" button
2. A confirmation pop-up will appear asking you to confirm your decision
3. Click "Cancel Subscription" again in the pop-up to proceed

Step 3: Confirm cancellation

• You'll see a final confirmation pop-up letting you know your subscription has been successfully cancelled
• Close or dismiss the pop-up

Step 4: Verify cancellation

After completing the cancellation, your Settings page will update to show:

• "Subscription Cancelled" status instead of "Active"
• Your subscription expiry date (which is when your VPN access will end)
• A "Turn on Automatic Renewal" button if you change your mind

How to cancel your VPN subscription on Android

Having connectivity issues? If you want to cancel because of speed or content access problems, check out our Android FAQs for quick fixes. If you still can’t resolve your issue and would like to proceed with your VPN Super cancellation, follow the steps below.

1. On your Android device, go to Subscriptions in the Google Play Store
2. Select VPN - Super Unlimited Proxy
3. Tap Cancel Subscription
4. Follow the on-screen instructions

NoteYou may need to scroll down to find the Cancel Subscription button. Deleting the app does not cancel your subscription automatically.

How to cancel your VPN subscription on iOS

Having connectivity issues? If you want to cancel because of speed or content access problems, check out our iOS FAQ for quick fixes. If you still can’t resolve your issue and would like to proceed with your VPN Super cancellation, follow the steps below.

1. On your iPhone or iPad, go to your Subscriptions or open Settings > Your name or Apple ID > Subscriptions
2. Tap VPN - Super Unlimited Proxy
3. Tap Cancel Subscription

What happens after cancellation?

You’ll still have access to your VPN Premium subscription

• Full VPN functionality remains until your subscription expires
• No service interruptions during your current subscription term
• Continue to enjoy all Premium features until your subscription expires; no ads, faster speeds, access to all server locations and VPN apps on Windows, Apple TV, and Android TV.

Billing changes to note

• No future charges will occur after your subscription ends
• Your current subscription remains active until expiry
• Refunds are handled according to our refund policy 

Need help? Submit a request and our Support team will get back to you.

Changed your mind? Here’s how to reactivate your subscription

If you decide to reactivate your VPN service, you can easily turn automatic renewal back on.

Reactivation steps will vary depending on where you purchased your subscription; on our website, on the iOS app, or on the Android app:

For subscriptions purchased on our website

1. Go to Settings in your account dashboard
2. You'll see "Canceled" with your expiry date
3. Click "Turn on automatic renewal"
4. You may then be asked to sign in on the website
5. If so, sign in and click on “Turn on autorenewal”
6. A confirmation pop-up will appear confirming your change
7. Close the pop-up to return to your Settings page

For subscriptions purchased on the iOS app

1. On your iPhone or iPad, go to your Subscriptions or open Settings > Your name or Apple ID > Subscriptions
2. Select "VPN - Super Unlimited Proxy", then choose a new renewal option to re-enable it

For subscriptions purchased on the Android app

1. On your Android device, go to Subscriptions in the Google Play Store or tap Your profile icon > Payments & subscriptions > Subscriptions
2. Select "VPN - Super Unlimited Proxy", and tap Resubscribe or Resume

After reactivation

Your Settings page will update to show:

• "Subscription is Active" status
• Your renewal date (instead of expiry date)
• The "Cancel Subscription" option will be available again

Common questions about cancellation

Will I lose access immediately?

No! You'll keep full VPN access until your current billing cycle ends. So if you paid for a month, you’ll get to use your VPN for the full duration. Additionally, you will still have access to Premium features like 10Gbps servers, protection on 10 devices, and more.

Can I get a refund?

Refunds depend on where you bought your subscription, not the device you use it on. Website purchases are covered by our 30-day money-back guarantee, even if you use VPN Super on Windows, Mac, Android TV, or Apple TV. App Store purchases are refunded through Apple, and our Support team handles Google Play refunds. See our refund policy for the steps.

What if I want to cancel and immediately stop service?

Even if you cancel today, the VPN service will still be active until the end of your subscription term. If you wish to stop the VPN service immediately, please contact our Support team.

Can I reactivate after my subscription expires?

Yes! Even after your subscription expires, you can purchase a new subscription anytime by visiting our website.

Does canceling delete my account?

No. Canceling only turns off automatic renewal. Your VPN Super account stays, so you can sign in and resubscribe anytime. If you want to remove your account completely, see How to delete your VPN Super account.

What happens to my data when I cancel?

Nothing changes when you cancel. Your account details and purchase history stay in your account until you delete it. We have a no-activity-logs policy, so we never keep a record of what you do online, whether you cancel or not.

To permanently remove your account data, delete your account. Deleting your account doesn't cancel an App Store or Google Play subscription, so cancel that first.

Need help?

Our Support team is here to help, submit a request and we’ll get back to you.

We understand that circumstances change, and we want to make the cancellation process as smooth as possible for you.

Before you cancel, consider these options

Downgrade your plan

Need a more affordable plan? Easily switch to a shorter plan that better fits your budget.

Check out our ongoing promotions

We sometimes offer special deals to existing customers. Check with Support before canceling to see if you’re eligible.

RememberCanceling your subscription stops future billing, but your VPN service remains active until your subscription expires. You're welcome back anytime!

Need to cancel due to technical issues? Submit a request and let us help—we're usually able to resolve issues quickly and keep you protected.